A WhatsApp AI Assistant for Your Salon: Answers and Bookings

“Do you have openings this week?” “How much is balayage?” “Can I book with Ana?”

These are useful enquiries. Answering them all day can also keep your front desk from helping the clients already in the salon.

Wabery runs a WhatsApp AI assistant that can answer common questions, gather details, and help clients take the next step. You set it up with your salon’s information in the dashboard.

Explain your services clearly

Give the agent your service menu, prices, opening hours, and policies. If a price depends on a consultation, say so. Do not let an approximate price turn into a firm quote.

For colour corrections, allergies, or a request that needs a stylist’s judgement, the agent should collect the enquiry and pass it to your team.

Choose how clients book

Use Wabery’s Reservations for private appointments if you want to manage staff, services, and availability in one place. The agent can offer available times and book after the client confirms. Keep walk-ins and phone bookings in that calendar too.

Use appointment requests if a stylist must approve the service or time. A request gives your team the details without promising an appointment.

You can also keep your existing scheduler and share its booking link. Payments, deposits, and any live connection to that scheduler need the appropriate separate tools.

Keep track of interested clients

With Leads, the agent can ask the questions you choose and save confirmed details for follow-up. Your team can see the conversation and take over in the inbox.

This helps with a client who is interested but not ready to choose a time. It does not replace the personal consultation your service needs.

Start with WhatsApp, then check other channels

WhatsApp is the main setup path. Wabery also offers website chat. Instagram and Messenger are beta channels; check their current limits before planning the same experience there.

Review it before clients use it

Try a straightforward booking, a price that needs a consultation, and a request for a person. Use the simulator, a private browser test, or the WhatsApp sandbox. Publish the agent when the answers and handoff are ready.

You can start with a free account and $1 of included AI credit, without a card. Your plan, AI usage, and WhatsApp message fees are separate costs. A free plan does not mean unlimited AI replies. See pricing before going live.